" The teen’s mother, meanwhile, said his attackers “tried to beat his head soft” and insisted the incident was racially motivated."
"insisted" - make her sound irrational. and "head soft" because it sounds kind of funny, best reporter can do to make her sound weir or unueducated
@NBForrest it implies the interviewer is objective voice of reason and you can fairly see this hate-filled liar insisting on something other than the truth.
@Alex_Linder Using the word "insisted" also implies that even the person making the claim knows they're full of shit.